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Surveys of workforce well-being and antecedents: a compendium

1. States of well-being

Table 1: key, validated states and their availability on common surveys

Surveys are recommended based on: <-- HRSA -->
State AHRQ SOPS AMA
(Mini-Z)
APA 2014 Gallop Q12 GSS Mayo Well-being Index (WBI) NHS NIOSH WellBQ Health Resources & Services Administration (HRSA) OPM Federal Employee Viewpoint Survey (FEVS) Stanford Professional Fulfillment Index (PFI)
Reusage? Federal: mostly Public Domain
(details)
Copyright unclear
Details
Copyright unclear
  • Per AMA: the Mini-Z is Copyrighted
  • However, the single item burnout question (SIBOQ) within the Mini-Z was published in 1994 (PMID (10135263) in the journal HMO Practice that is no longer published, but was continued as another journal, Effective Clinical Practice which is also no longer published but its copyright is owned by the American College of Physicians.
  • Copyrighted
    (reuse details)
    Copyrighted
    Noncommerical use details
    Copyrighted
    06/10/2023: "The questionnaire developed for NHS Staff Survey, or any subset of questions from the questionnaire, may be used only with express permission of NHS England. This permission will usually be granted, provided that:
    a) The source is quoted; and
    b) The questions are not used for commercial benefit
    Anyone wishing to use the NHS Staff Survey questionnaire for purposes other than the delivery of the national NHS Staff Survey should contact the Survey Coordination Centre at nhsstaffsurvey@surveycoordination.com.
    (Source)
    Federal: mostly Public Domain
    (details)
    Federal: mostly Public Domain
    (details)
    Federal: mostly Public Domain
    (details)
    Copyrighted
    Noncommerical use details
    Copyrighted
    May use with attribution. May not create derivities. Permission required from:
    Benchmarks? Yes Yes
    Hint
    Filter by the Module, 'Quality of Working Life(90)
    90 questions.'
    Yes No YesYes Ligibel et al. JAMA Netw Open. 2023 PMID: 38100103
    Thriving
    (Porath, 2012
    Thriving

    I see myself continually improving
    I continue to learn more as time goes by
    Porath, 2012
    )
    No No No Indirect
    Indirect
    • This last year, I have had opportunities at work to learn and grow

    • Anchors:
    No No Indirect
    Indirect
    • I have opportunities to improve my knowledge and skills
    • I am able to access the right learning and development opportunities when I need to.
    No No Indirect
    Indirect
    • "Employees in my work unit share job knowledge." This measures recripocal learning - one route to learning.
    • "Employees in my work unit consistently look for new ways to improve how they do their work." This measures group improvement.
    • "Employees in my work unit incorporate new ideas into their work." This measures group improvement.
    No
    Engagement
    (Schaufeli, 2017)
    Engagement

    At my work, I feel bursting with energy (vigor)
    I am enthusiastic about my job (dedication)
    I am immersed in my work (absorption)
    (Schaufeli, 2017)
    No No Yes
    Yes
    • When I get up in the morning, I feel like going to work
    • I am enthusiastic about my job
    • I am immersed in my work

    • Anchors: 6
    No No No Yes
    Yes
    • I look forward to going to work
    • I am enthusiastic about my job
    • Time passes quickly when I am working

    • Anchors: 5
    Yes
    Yes
    • When I get up in the morning, I feel like going to work.
      Anchors: 7
    Indirect
    Indirect
    • I feel more and more engaged in my work.
    Partially
    Indirect
    • "My job inspires me." This maps to dedication - one factor in engagement.
    • "I feel a strong personal attachment to my organization." This maps to dedication - one factor in engagement.
    Indirect
    Indirect
    • Lacking in enthusiasm at work.
    Satisfaction No Yes
    Yes
    • Overall, I am satisfied with my current job
    Yes
    Yes
    • All in all, I am satisfied with my job.
    No Yes
    Yes
    • On the whole, how satisfied are you with the work you do
    No No Yes
    Yes
    • Overall, I am ____ with my job.

    • Anchors: 4
    Yes
    Yes, but asks 'very'
    • All things considered, I am very satisfied with my current job.
    Yes
    Yes
    • Considering everything, how satisfied are you with your job?

    • Anchors: 5
    Yes
    Yes
    • My work is satisfying to me
    Burnout
    (Maslach, 1981)
    (Schmoldt, 1994)
    (NAM list)
    No Mini-Z
    Mini-Z
    • Using your own definition of "burnout" please select one of the answers below.
      • I enjoy my work. I have no symptoms of burnout.
      • I am under stress, and don’t always have as much energy as I did, but I don’t feel burned out.
      • I am definitely burning out and have one or more symptoms of burnout, e.g., emotional exhaustion.
      • The symptoms of burnout that I am experiencing won’t go away. I think about work frustrations a lot.
      • I feel completely burned out. I am at the point where I may need to seek help.
    Indirect
    Indirect
    • During my workday, I typically feel tense or stressed out
    No Indirect
    Indirect
    • How often does respondent find work stressful
    Indirect
    Indirect
    • Have you felt burned out from you work?
    Indirect
    Indirect
    • How often, if at all, do you feel burnt out because of your work?

    • Anchors: 5
    Indirect
    Indirect
    • How often do you experience fatigue when you are working?
    Yes No Indirect
    Indirect
    • Physically exhausted at work
    • Emotionally exhausted at work
    • A sense of dread when I think about work I have to do
    • Less empathetic with my patients
    • Less empathetic with my colleagues
    • Less sensitive to others' feelings/emotions
    • *Less interested in talking with my patients
    • Less connected with my patients
    • Less connected with my colleagues

    2: key, theory-based and validated distal, underlying antecedents and their availability on surveys

    This table will catologue questions that conceptually map to distal antecedents in a published, peer-reviewed study.
    Basee on validated theories/frameworks that include:
    Examples include:

    3: Key, validated proximal, immediate, antecedents and their availability on surveys

    These surveys include questions about managers:

    Electronic health records (EHRs)

    In some settings, EHRs are a negative example of a burden that is a proximal, immediate that may be due to a underlying, distal antecedent of low autonomy or voice for the workforce.

    Peer learning (aka reciprocal learning): positive antecedent in some settings

    A positive example that would contribute to distal antecedents of mastery and membership (above) includes

    Table 4: key, validated outcomes or consequences of well-being

    Proactice or extrarole behavior
    Intention to stay or leave job
    Knowledge hiding (a negative outcome)
    Advocate

    Other questions to consider

    2. Survey of perceptions of managers and leaders by employees

    Under construction

    Sources

    Overall

    Helps in your development

    Other

    Under construction

    References (partial)

    Please report errors to rbadgett at kumc.edu